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Frequently Asked Questions About Unlocking

Frequently Asked Questions About Unlocking


 

Is unlocking my Cellphone Legal?

Thanks to changes in the laws in the US in 2014, unlocking a cellphone is now completely legal. The Unlocking Consumer Choice and Wireless Competition Act was made official by President Obama in August 2014.

 

 

Why is there a network lock / Sim LOCK on my Phone?

Most wireless networks place a lock on your device as a way to retain the customers who purchase subsidized phones. The phones are discounted when you sign a contract with the carrier initially and over the course of your contract the carrier recoups the cost of the device via your monthly subscriptions. A SIM Lock or network presents the consumer from using the device on other networks, disuading them from leaving until the end on the contract. Carriers tend to have very high early termination fees as another means of recouping their investment.

 

 

How to verify if your phone is locked:

Insert a SIM Card from a different carrier than the one your handset is using. When power up is complete the handset will display a message like those below if it SIM locked :

  • Enter Subsidy Code

  • Enter Unlock Code

  • Incorrect Sim Card

  • Insert Correct Sim Card

  • Invalid Smart Chip

  • Phone Restricted

  • Sim Network Unlock Code

  • Sim Network Unlock Pin

  • Special Code Required

  • Wrong Sim Card

 

 

Is the phone still compatible with my original phone network after unlocking?

Yes, after unlocking your phone is permanently unlocked and will work on any compatible GSM networks uncluding your orginal carrier.

 

 

How to I find the IMEI# of my phone?

For most mobile devices, the IMEI numner can be found be entering *#06# on your keypad or it is often located on the back of the phone by removing the battery.

 

Would my phone relock, if I update the operating system software?

No, once unlocked, updating your operating system will not change the lock status.

 

Can my phone unlock code expire?

Unlock codes are permanent and will not expire.


Which networks are compatible with my cellphone?

Cellphone network compatibility is often determined by the frequency band that the handset is built for and that of the network. GSM networks operate in a number of different carrier frequency ranges with most 2G GSM networks operating in the 900 MHz or 1800 MHz bands and 3G networks 850 MHz and 1900 MHz bands. In rare cases the 400 and 450 MHz frequency bands are assigned in some countries because they were previously used for first-generation systems. Most 3G networks in Europe operate in the 2100 MHz frequency band.

Here are some of the common network frequency bands:

- Africa, Asia, & Middle East
900 MHz {Most widely used} & 1800 MHz
- Europe
900 MHz {Most widely used}, 1800 MHz, & 2100 MHz {3G}
- North America:
USA 850 MHz & 1900 MHz
Canada 850 MHz {Backup / Rural Areas}, 1900 MHz {Urban Areas}
- South America:
Brazil 850 MHz, 900 MHz, 1800/1900 MHz
Costa Rica 1800 MHz
Ecuador & Panama 850 MHz (Exclusively)
Guatemala, El Salvador, & Venezuela 850 MHz and 900/1900 MHz
Peru 1900 MHz

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